Our Team

Frequently asked questions

What services does AW Nationwide offer?

AW Nationwide offers a comprehensive suite of moving services to meet your needs:
‍
- Residential Moving: Whether you’re moving to a new apartment, house, or condominium, we handle everything from packing and loading to transport and setup at your new home.
- Commercial Moving: From small offices to large corporate relocations, we ensure minimal downtime and secure transport for office furniture, equipment, and technology.
- Packing and Unpacking Services: Our team can pack everything for you, from fragile items to entire households, and unpack them at your new location to save you time and effort.
- Specialty Item Handling: We are equipped to move delicate and valuable items like pianos, antiques, artwork, and oversized furniture with precision and care.
- Storage Solutions: Need extra space? We provide secure short-term and long-term storage options to keep your belongings safe until you’re
ready for them.
- International Relocations: Moving abroad? We handle the logistics of international relocations, including customs requirements, packing for long-distance travel, and ensuring a smooth transition.

No matter the complexity or distance of your move, AW Nationwide has you covered.

How much does it cost to hire AW Nationwide for my move?

The cost of your move depends on several factors, including:

- Size of the Move: Larger homes or offices require more time, labor, and equipment.
- Distance of the Move: Local moves are typically less expensive than long-distance or international relocations.
- Services Needed: Additional services, such as packing, unpacking, storage, or specialty item handling, will affect the final cost.
- Season and Timing: Peak moving seasons (spring and summer) may have higher rates due to demand.

To get an accurate estimate, contact us for a personalized quote. Our team will assess your needs and provide a transparent breakdown of costs with no hidden fees.

Do you offer packing materials?

Yes, AW Nationwide provides a wide range of high-quality packing materials to ensure the safety of your belongings:
‍
- Boxes: Available in various sizes, including specialty boxes for items like wardrobe, dishes, or electronics.
‍- Protective Wraps: Bubble wrap, packing paper, and foam padding for fragile items.
- Tape and Labels: Durable packing tape and labeling supplies to keep your boxes secure and organized.
- Custom Packing Supplies: Specialized materials for oversized, delicate, or valuable items like artwork or antiques.

These materials are included in our packing services or available for purchase if you prefer to pack on your own.

How far in advance should I book my move?

We recommend booking your move at least 2-4 weeks in advance for the best availability and a smooth planning process.

This allows us to:
- Secure your preferred moving date.
- Create a personalized moving plan tailored to your needs.
- Prepare for any special requirements, such as specialty item handling or additional services.

For peak moving seasons (spring and summer), we suggest booking even earlier, 4-6weeks in advance, to ensure your spot on our schedule. If you have a last-minute move, contact us, and we’ll do our best to accommodate your needs.

Are my belongings insured during the move?

Yes, AW Nationwide offers comprehensive insurance options to protect your belongings throughout the moving process. Here’s how we ensure peace of mind:

- Basic Coverage: This comes standard with all our moves and covers a certain value per pound of your belongings.
- Full Value Protection: For additional peace of mind, we offer coverage that compensates for the repair or replacement of any damaged items at their current market value.
- Additional Insurance Options: We also offer custom insurance plans for high value or specialty items such as artwork, antiques, or electronics.

Our team will discuss the details with you during the booking process to help you choose the best option for your needs.

Can you move specialty items like pianos or antiques?

Absolutely! AW Nationwide specializes in handling specialty items with care and expertise, including:

- Pianos: Whether it’s a grand piano or an upright model, we use the proper equipment and techniques to transport it safely.
- Antiques and Artwork: Delicate or high-value pieces are packed and handled with precision to prevent any damage.
- Oversized Furniture and Equipment: We can move large or bulky items, ensuring they are protected and securely transported.
- Electronics: Fragile devices are packed with cushioning to ensure they arrive in perfect condition.

Let us know about your specialty items during the planning process so we can prepare the right materials and equipment for your move.

What areas do you serve?

AW Nationwide proudly serves:
‍
- Local Moves: Whether it’s across town or a few neighborhoods over, we handle all local relocations with ease.
- Long-Distance Moves: From one state to another, our team ensures a smooth transition for your belongings across the country.
- International Moves: We facilitate moves to select global destinations, managing customs requirements, packing for long-distance travel, and logistics to make your international relocation stress-free.

No matter where you’re going, AW Nationwide is here to help you every step of the way.

Can you help with packing and unpacking?

Absolutely! AW Nationwide provides a range of packing and unpacking services to make your move as convenient as possible:

- Full Packing Services: We’ll pack everything in your home or office, using high quality materials to ensure the safety of your items during transit.
- Partial Packing Services: Only need help with specific items or rooms? We’ll pack as much or as little as you’d like.
- Unpacking Services: Once your items arrive, our team can unpack and organize them in your new space, saving you time and effort.
- Specialized Packing: For fragile or valuable items, such as glassware, electronics, or artwork, we use specialized materials and techniques for added protection.

Whether you’re short on time or simply want to avoid the hassle of packing, our team is here to make your move stress-free from start to finish.

What items cannot be moved?

For safety and legal reasons, there are certain items we cannot transport, including:

- Hazardous Materials: Flammable items, chemicals, propane tanks, or explosives.
- Perishable Goods: Food items or plants that could spoil or get damaged in transit.
- High-Value Items: While we can move most valuables, items like cash, important documents, or jewelry are best transported personally by you.

Our team will provide a complete list of restricted items during the planning process to ensure compliance.

Do you provide storage solutions?

Yes, AW Nationwide offers secure storage options to accommodate your needs:

- Short-Term Storage: Ideal if you need a temporary place to keep your items during a move or transition.
- Long-Term Storage: Perfect for belongings that need safekeeping for an extended period.
- Climate-Controlled Units: Available for delicate items like artwork, electronics, or furniture that require temperature regulation.

Our storage facilities are fully secure, monitored, and designed to protect your belongings until you’re ready to retrieve them.

How do I prepare for moving day?

Here’s how to get ready for your move:

- Organize and Declutter: Sort your items and donate or discard anything you no longer need.
- Label Boxes: Clearly mark boxes with the room they belong to and any special handling instructions.
- Pack Essentials Separately: Keep a box with essentials like clothes, toiletries, and important documents for easy access.
- Clear Pathways: Ensure pathways are free of obstacles to make it easier form overs to work efficiently.

Our team will provide a moving checklist to guide you through the preparation process.

Can I change or cancel my booking?

Yes, you can change or cancel your booking. However, we recommend notifying us as soon as possible to accommodate your request.

- Rescheduling: If you need to change your moving date, we’ll work with you to find anew time that fits your schedule.
- Cancellation Policy: Fees may apply based on how close the cancellation is to the scheduled move date.

Contact our customer service team to discuss your specific situation.

Our Team

Meet Our Experts

John Anderson

Emily Carter

Michael Thompson

James Wilson

Lisa Bennett

David Ramirez

Olivia Harris

Frequently asked questions

Have a question? Contact us

1-833-MOVING2